Southern Star Immigration is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect the following personal information:
Full name, date of birth, and contact details
Passport and identity documents
Immigration and visa-related information
Employment and education details
Payment and billing information
Any other information required to provide immigration services
We collect and use your personal information to:
Provide visa consultations and immigration services
Assess eligibility and prepare applications
Communicate with the Department of Home Affairs on your behalf
Respond to enquiries and provide customer support
Comply with legal and regulatory obligations
We may disclose your personal information to:
The Department of Home Affairs and relevant government authorities
Employers, sponsors, or educational institutions (where applicable)
Third-party service providers assisting with application processing
Legal or regulatory bodies when required by law
We do not sell, rent, or trade your personal information to third parties.
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Your data is stored securely using physical, electronic, and administrative safeguards.
You have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.
To make a request, please contact us using the details below.
Our website may use cookies to improve user experience, analyse website traffic, and enhance our services. You can adjust your browser settings to refuse cookies if you prefer.
Some personal information may be transferred to overseas recipients, including government authorities or service providers, where necessary to deliver our services. We take reasonable steps to ensure your information is protected in accordance with Australian privacy laws.
If you believe your privacy has been breached or you have concerns about how your information has been handled, please contact us. We take all complaints seriously and will respond promptly.
We may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect immediately upon posting.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Southern Star Immigration
📍 4 Westminster Avenue, Shepparton VIC 3630
📞 0422 666 233
📧 southernstarimm@gmail.com
